Shipping Policy
At Express Turbo Delivery, we are committed to providing reliable and efficient shipping services across Pakistan and internationally. This Shipping Policy outlines how we handle shipments, delivery timelines, and related procedures
Domestic Shipping (Within Pakistan)
We offer nationwide courier services covering major cities and selected remote areas.
Delivery Timeframes
- Same-Day Delivery (selected cities only)
- Next-Day Delivery
- Standard Delivery (2–5 working days depending on location)
Delivery times are estimates and may vary due to weather, traffic, public holidays, or other unforeseen circumstances
International Shipping
We provide international courier services to multiple countries worldwide.
Important Information:
- Delivery timelines vary by destination
- Customs clearance may affect transit times
- Duties, taxes, and import charges are the responsibility of the sender or recipient
- Accurate documentation is required for smooth processing
we are not responsible for delays caused by customs authorities or government regulations.
Order Processing
- Shipments are processed after booking confirmation
-
Pickup scheduling depends on location and service availability
- Incomplete or incorrect information may cause delays
Shipping Charges
Shipping rates are calculated based on:
- Weight and dimensions
- Delivery location
- Service type (express or standard)
- CAdditional services (insurance, special handling, etc.)
charges will be communicated at the time of booking.
Undeliverable Shipments
shipment may be considered undeliverable if:
- AThe address is incorrect or incomplete
- The recipient is unavailable after multiple attempts
- The shipment is refused
In such cases, the parcel may be returned to the sender, and additional return charges may apply.
Damaged or Lost Shipments
If a shipment is damaged or lost during transit, customers must report the issue within 24–48 hours of delivery (or expected delivery date). Claims will be reviewed according to our company policies.
Policy Updates
Express Turbo Delivery reserves the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon being published on the website.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team using the details available on our website..
